Q. My Step Count Isn’t Accurate.
The smart ring is designed to detect even small hand movements, so steps may be recorded even if you weren’t walking.
Also, step counts may differ from those recorded by smartwatches or other wearable devices worn on the wrist.
If you notice more steps than expected, try enabling the Enhanced Step View to reduce overcounting caused by hand motion.
(How to enable: Activity > Tap the settings icon > Enhanced Step View)
Q. My Step Count Differ Between the Home Screen and Activity Screen.
The Home screen and widget display your step count in real time using the most recent data.
The Activity screen, on the other hand, updates your step count based on synced data from the ring.
Temporary differences between the two may occur, but they will sync and align shortly.