1. Connect the ring to the included charger.
2. A red light will turn on while the ring is charging. When the light turns green, charging is complete.
Troubleshooting: The ring isn’t charging?
- In some cases, the ring may not be properly connected. Make sure the indicator light turns on.
- There may be an issue with the charger itself. Try using a different charger to see if the problem persists.
- If you’re using a low-power or unstable charger, try switching to a power adapter with at least 15W output.
- In some cases, the ring may be charging normally but the battery level doesn’t update due to a Bluetooth communication issue. Try reconnecting Bluetooth.
Please Note
- Before charging, ensure there is no moisture or debris on the magnetic contact points. Wipe it clean if necessary.
- The magnetic cable can attract metal objects, so keep it away from any metallic items.
- Using fast chargers may cause overheating or damage due to high current. It’s best to use a standard (non-fast) charger.
- Charge your ring in a dry environment. Moisture may cause malfunctions or damage.
FAQs
Q. The battery drains quickly.
Batteries are consumable parts that degrade over time.
As you continue using the ring, the battery life will gradually shorten.
To extend battery life, try setting your heart rate monitoring mode to Battery Saver.
(Settings: My Page > Tracking Mode > Heart Rate)
Q. Can I replace the battery?
The battery is built-in and not replaceable.
However, if you experience battery failure within 6 months of receiving the product, you may be eligible for a replacement. Please contact Customer Support.
Q. Can I buy an extra charging cable?
Currently, the charging cable is not sold separately.
However, a charging dock is available for purchase. Please check with the seller or official store.