{"id":4635,"date":"2026-05-22T13:20:21","date_gmt":"2026-05-22T04:20:21","guid":{"rendered":"https:\/\/onboarding.bring.im\/?post_type=docs&#038;p=4635"},"modified":"2026-05-22T16:11:42","modified_gmt":"2026-05-22T07:11:42","password":"","slug":"faq-measure-07","status":"publish","type":"docs","link":"https:\/\/onboarding.bring.im\/en\/docs\/faq-measure-07\/","title":{"rendered":"My exercise was not recorded correctly."},"content":{"rendered":"<p>Wearing the ring correctly is very important for accurate exercise records. Please check the following.<\/p>\n<p>&#8211; Make sure the ring is not too loose and fits snugly.<br \/>\n&#8211; Wear the sensor facing your palm.<br \/>\n&#8211; Check that the sensor is clean and wipe it with a soft cloth if needed.<br \/>\n&#8211; Outdoor exercise in cold weather can chill your skin and slow the sensor&#8217;s response.<br \/>\n&#8211; If the connected smartphone is too far away, data may not transmit properly.<br \/>\n&#8211; Check that you did not accidentally press the [Stop] button during exercise, as this can halt recording.<br \/>\n&#8211; Wear the ring securely, since a loose ring that moves often makes measurement difficult.<br \/>\n&#8211; Heavy sweating can cause measurement errors, so wipe sweat off your finger and the ring and keep it dry.<\/p>\n<p>If the problem persists, contact customer support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wearing the ring correctly is very important for accurate exercise records. Please check the following. &#8211; Make sure the ring is not too loose and fits snugly. &#8211; Wear the sensor facing your palm. &#8211; Check that the sensor is clean and wipe it with a soft cloth if needed. &#8211; Outdoor exercise in cold [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[25,30],"doc_tag":[],"class_list":["post-4635","docs","type-docs","status-publish","hentry","doc_category-bring","doc_category-bring-measurement"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"en","enabled_languages":["ko","ja","en"],"languages":{"ko":{"title":true,"content":true,"excerpt":false},"ja":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"year_month":"2026-05","word_count":158,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"apposter","author_nicename":"apposter","author_url":"https:\/\/onboarding.bring.im\/en\/author\/apposter\/"},"doc_category_info":[{"term_name":"b.ring","term_url":"https:\/\/onboarding.bring.im\/en\/docs-category\/bring\/"},{"term_name":"Measurement Error","term_url":"https:\/\/onboarding.bring.im\/en\/docs-category\/bring-measurement\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs\/4635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/comments?post=4635"}],"version-history":[{"count":5,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs\/4635\/revisions"}],"predecessor-version":[{"id":4701,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs\/4635\/revisions\/4701"}],"wp:attachment":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/media?parent=4635"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/doc_category?post=4635"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/doc_tag?post=4635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}