{"id":5210,"date":"2026-06-01T11:51:43","date_gmt":"2026-06-01T02:51:43","guid":{"rendered":"https:\/\/onboarding.bring.im\/?post_type=docs&#038;p=5210"},"modified":"2026-06-08T13:26:07","modified_gmt":"2026-06-08T04:26:07","password":"","slug":"faq-measure-06","status":"publish","type":"docs","link":"https:\/\/onboarding.bring.im\/en\/docs\/faq-measure-06\/","title":{"rendered":"Sleep data isn&#8217;t being shown at all."},"content":{"rendered":"<p>If sleep data is missing, check whether the conditions required for the device to detect sleep (heart rate and motion measurement) are being met.<\/p>\n<p>1. Check sensor direction and snug fit: Make sure the ring&#8217;s internal sensor (or the b logo) is facing the palm side (under your finger). If the ring rotates during sleep so the sensor faces the back of your finger, or if it&#8217;s too loose, it won&#8217;t be able to detect the blood flow signals needed for sleep determination and won&#8217;t record data.<\/p>\n<p>2. Check whether other data is being recorded: If other biometric data such as heart rate or blood oxygen also aren&#8217;t showing, check that [Auto Measurement Mode] is properly enabled under [My Page] in the app.<\/p>\n<p>3. Restore data and sync manually: Due to platform (Google\/Apple) policies, background sync is restricted while the app is closed. In the morning, open the b.ring app and pull down on the home screen to complete a manual sync all the way through, or run [Restore Data] in the app menu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If sleep data is missing, check whether the conditions required for the device to detect sleep (heart rate and motion measurement) are being met. 1. Check sensor direction and snug fit: Make sure the ring&#8217;s internal sensor (or the b logo) is facing the palm side (under your finger). If the ring rotates during sleep [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[30],"doc_tag":[],"class_list":["post-5210","docs","type-docs","status-publish","hentry","doc_category-bring-measurement"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"en","enabled_languages":["ko","ja","en"],"languages":{"ko":{"title":true,"content":true,"excerpt":false},"ja":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"year_month":"2026-07","word_count":186,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"apposter","author_nicename":"apposter","author_url":"https:\/\/onboarding.bring.im\/en\/author\/apposter\/"},"doc_category_info":[{"term_name":"Measurement Error","term_url":"https:\/\/onboarding.bring.im\/en\/docs-category\/bring-measurement\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs\/5210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/comments?post=5210"}],"version-history":[{"count":3,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs\/5210\/revisions"}],"predecessor-version":[{"id":5718,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs\/5210\/revisions\/5718"}],"wp:attachment":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/media?parent=5210"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/doc_category?post=5210"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/doc_tag?post=5210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}