{"id":5285,"date":"2026-06-01T13:59:10","date_gmt":"2026-06-01T04:59:10","guid":{"rendered":"https:\/\/onboarding.bring.im\/?post_type=docs&#038;p=5285"},"modified":"2026-06-08T13:44:19","modified_gmt":"2026-06-08T04:44:19","password":"","slug":"faq-other-08","status":"publish","type":"docs","link":"https:\/\/onboarding.bring.im\/en\/docs\/faq-other-08\/","title":{"rendered":"Login or sign-up isn&#8217;t going through."},"content":{"rendered":"<p>If errors occur during b.ring account creation or login, please check the email format and password rules below.<\/p>\n<p>1. Check supported email formats: When signing up, please use a standard personal email address from Google (Gmail), Naver, Kakao, etc. Some specialized carrier-only emails or emails containing special characters (e.g., plus-messaging linked emails) may not work for account creation due to system security and verification email restrictions.<\/p>\n<p>2. Don&#8217;t confuse passwords: The password you enter at login is not the email password from a portal site (Naver, Google, etc.), but the dedicated b.ring password you set yourself when signing up for the b.ring app. If you don&#8217;t remember your password, reset it via [Forgot Password] at the bottom.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If errors occur during b.ring account creation or login, please check the email format and password rules below. 1. Check supported email formats: When signing up, please use a standard personal email address from Google (Gmail), Naver, Kakao, etc. Some specialized carrier-only emails or emails containing special characters (e.g., plus-messaging linked emails) may not work [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[32],"doc_tag":[],"class_list":["post-5285","docs","type-docs","status-publish","hentry","doc_category-bring-other"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"en","enabled_languages":["ko","ja","en"],"languages":{"ko":{"title":true,"content":true,"excerpt":false},"ja":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"year_month":"2026-06","word_count":141,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"apposter","author_nicename":"apposter","author_url":"https:\/\/onboarding.bring.im\/en\/author\/apposter\/"},"doc_category_info":[{"term_name":"Other Inquiries","term_url":"https:\/\/onboarding.bring.im\/en\/docs-category\/bring-other\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs\/5285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/comments?post=5285"}],"version-history":[{"count":3,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs\/5285\/revisions"}],"predecessor-version":[{"id":5738,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/docs\/5285\/revisions\/5738"}],"wp:attachment":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/media?parent=5285"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/doc_category?post=5285"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/doc_tag?post=5285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}