{"id":4573,"date":"2026-05-21T14:19:21","date_gmt":"2026-05-21T05:19:21","guid":{"rendered":"https:\/\/onboarding.bring.im\/?page_id=4573"},"modified":"2026-06-11T13:59:39","modified_gmt":"2026-06-11T04:59:39","slug":"contact","status":"publish","type":"page","link":"https:\/\/onboarding.bring.im\/en\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<div class=\"gb-element-e4e90794\">\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-a1b42537 wp-block-group-is-layout-flex\" style=\"padding-top:20px;padding-bottom:20px\">\n<p class=\"has-text-color has-link-color wp-elements-6d6f32e599cd3e70fd3ebcaf4977ec55 wp-block-paragraph\" style=\"color:#2563eb;font-size:18px;font-style:normal;font-weight:700\"><a href=\"https:\/\/onboarding.bring.im\/help-center\/\">b.ring Help Center<\/a><\/p>\n\n\n<nav class=\"is-responsive wp-block-navigation is-layout-flex wp-block-navigation-is-layout-flex\" aria-label=\"\uba54\ub274 6\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Open menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5h16v1.5H4z\"><\/path><path d=\"M4 15h16v1.5H4z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-1\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Close menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-1-content\">\n\t\t\t\t\t\t\t\t<ul class=\"wp-block-navigation__container is-responsive wp-block-navigation\"><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/bring.im\/\" target=\"_blank\"  ><span class=\"wp-block-navigation-item__label\">About<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/help-center\/#guides\"><span class=\"wp-block-navigation-item__label\">Guides<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/docs-category\/bring\/\"><span class=\"wp-block-navigation-item__label\">FAQ<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/bring-jp.com\/\" target=\"_blank\"  ><span class=\"wp-block-navigation-item__label\">Store<\/span><\/a><\/li><\/ul>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav><\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-b9f04b32\">\n<div class=\"gb-element-1d80b8f6\">\n<h1 class=\"gb-text gb-text-3cba3037\">Contact Us<\/h1>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-cd229706\">\n<div class=\"gb-element-8e859a8e\">\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4853-o1\" lang=\"ko-KR\" dir=\"ltr\" data-wpcf7-id=\"4853\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4573#wpcf7-f4853-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"\ubb38\uc758 \uc591\uc2dd\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4853\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"ko_KR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4853-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:4853,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;group-bring&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-device&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;b.ring&quot;}]},{&quot;then_field&quot;:&quot;group-brace&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;your-device&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;b.race&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;}}\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAADWQXfbOVqW-IHDP\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<p><label> Name <span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"John Doe\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label><br \/>\n<label> Nickname <span class=\"optional\">(optional)<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nickname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Nickname currently used in the app\" value=\"\" type=\"text\" name=\"nickname\" \/><\/span><br \/>\n<small>\u203b b.ring app \u2192 top-left \"\u2630\" button \u2192 \"My Profile\" to check.<\/small> <\/label><br \/>\n<label> Email address <span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"example@bring.io\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label><br \/>\n<label> Select device <span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-device\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"device-select\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-device\"><option value=\"\">Please select a device<\/option><option value=\"b.ring\">b.ring<\/option><option value=\"b.race\">b.race<\/option><\/select><\/span> <\/label>\n<\/p>\n<div data-id=\"group-bring\" data-orig_data_id=\"group-bring\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><label> Select model <span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-model\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"model-select-bring\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-model\"><option value=\"\">Please select a model<\/option><option value=\"G1 Stainless\">G1 Stainless<\/option><option value=\"G1 Titanium\">G1 Titanium<\/option><option value=\"G1S\">G1S<\/option><option value=\"G2 Stainless\">G2 Stainless<\/option><option value=\"G2 Titanium\">G2 Titanium<\/option><option value=\"Pro\">Pro<\/option><option value=\"G1 Charging Cable\">G1 Charging Cable<\/option><option value=\"G1\/G2 Charging Dock\">G1\/G2 Charging Dock<\/option><option value=\"Pro Charging Dock\">Pro Charging Dock<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div data-id=\"group-brace\" data-orig_data_id=\"group-brace\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><label> Select model <span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-model-brace\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"model-select-brace\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-model-brace\"><option value=\"\">Please select a model<\/option><option value=\"R1\">R1<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<p><label> Inquiry type (symptom) <span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-symptom\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-symptom\"><option value=\"\">Please select a symptom<\/option><option value=\"Connection issue\">Connection issue<\/option><option value=\"Charging \/ Battery issue\">Charging \/ Battery issue<\/option><option value=\"Measurement error (sleep, heart rate, activity, etc.)\">Measurement error (sleep, heart rate, activity, etc.)<\/option><option value=\"Hardware issue\">Hardware issue<\/option><option value=\"Other\">Other<\/option><\/select><\/span> <\/label><br \/>\n<label> Details <span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Please describe your issue or question in detail for a more accurate response.\" name=\"your-message\"><\/textarea><\/span> <\/label><br \/>\n<label> File attachment<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-file\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.gif,.pdf,.mp4,.mov\" aria-invalid=\"false\" type=\"file\" name=\"your-file\" \/><\/span><br \/>\n<small>Maximum file size: 10MB.<\/small><\/label><br \/>\n<label class=\"acceptance-label\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"privacy-acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"privacy-acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to the <a href=\"https:\/\/bring.im\/assets\/compliance\/privacy_policy_en.html\" target=\"_blank\">collection and use of personal information<\/a>.<\/span><\/label><\/span><\/span><\/span><br \/>\n<\/label><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit inquiry\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"131\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\n<div class=\"gb-element-e2460216\">\n<h3 class=\"gb-text gb-text-c69bca83\">\ud83c\udfa7 Expert Support Information<\/h3>\n\n\n\n<h2 class=\"gb-text gb-text-6fbc3428\">\ud83d\udd59 Weekdays 09:00 &#8211; 17:00 (GMT +9 \/ Closed on weekends and holidays)<\/h2>\n\n\n\n<p class=\"gb-text gb-text-1a797830\">We typically respond to inquiries within an average of 24 hours on business days.<\/p>\n\n\n\n<p class=\"gb-text gb-text-997a5bd0\">b.ring prioritizes the protection of your personal information. Collected information is used solely for the purpose of responding to your inquiry and is securely protected in accordance with our <a href=\"https:\/\/bring.im\/assets\/compliance\/privacy_policy_en.html\">Privacy Policy.<\/a> By submitting an inquiry, you are deemed to have agreed to the collection and use of your personal information.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us \ud83c\udfa7 Expert Support Information \ud83d\udd59 Weekdays 09:00 &#8211; 17:00 (GMT +9 \/ Closed on weekends and holidays) We typically respond to inquiries within an average of 24 hours on business days. b.ring prioritizes the protection of your personal information. Collected information is used solely for the purpose of responding to your inquiry and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank","meta":{"footnotes":""},"class_list":["post-4573","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"en","enabled_languages":["ko","ja","en"],"languages":{"ko":{"title":true,"content":true,"excerpt":false},"ja":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/pages\/4573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/comments?post=4573"}],"version-history":[{"count":48,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/pages\/4573\/revisions"}],"predecessor-version":[{"id":5747,"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/pages\/4573\/revisions\/5747"}],"wp:attachment":[{"href":"https:\/\/onboarding.bring.im\/en\/wp-json\/wp\/v2\/media?parent=4573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}