If your b.ring step data isn’t showing up, please check the following in order.

1. Check the correct wearing direction: Make sure the sensor inside the smart ring faces the palm side (under your finger). The ring should fit snugly on your finger—not too loose—for accurate measurement.

2. Run a manual sync in the app: Due to mobile OS (Google/Apple) policies, real-time syncing is limited when the app isn’t open. Launch the b.ring app and pull down on the home screen to complete a manual sync.

3. Compare home screen vs detail screen: The number on the home screen updates relatively quickly, but the activity detail screen may take a little longer as data is aggregated.

4. Test with a few steps: Wear the ring and walk 20–30 steps or more, then reopen the app to see whether the number changes.