Please try the following. 1. Remove the existing b.ring from your smartphone’s Bluetooth list. 2. Search again in the app. 3. Place the ring on the charger and search again. 4. Keep the ring and smartphone close together while doing this. 5. Check that the correct model is selected in the app. 6. If possible,…
Please check in the following order. 1. Allow the app to run in the background. 2. Change battery optimization or power-saving settings to **No restrictions**. 3. Turn Bluetooth OFF/ON. 4. Restart the app. 5. Reboot your smartphone. 6. Note the pattern of when it drops. e.g., right after waking up, after charging, after moving out…
Please try the following. 1. During syncing, **do not move to the home screen or other menus.** 2. Keep the screen from turning off during syncing. 3. Restart the app and sync again. 4. Turn Bluetooth OFF/ON. 5. Update the app to the latest version. 6. Reinstall the app and log in again.
Please try the following in order. 1. Fully close the app and reopen it. 2. Turn Bluetooth OFF/ON. 3. Reboot your smartphone. 4. Remove b.ring from your smartphone’s Bluetooth list, then reconnect via the app. 5. Keep the ring and smartphone close together when syncing. 6. Reinstall the app and log in with the same…